BURHAN, M. R.; ALI, M. SERVICE INNOVATION PADA HOTEL SANTIKA MATARAM. JMM UNRAM - MASTER OF MANAGEMENT JOURNAL, [S. l.], v. 9, n. 3, p. 220–229, 2020. DOI: 10.29303/jmm.v9i3.557. Disponível em: http://jmm.unram.ac.id/index.php/jurnal/article/view/557. Acesso em: 9 may. 2024.