Muhsyaf, S. A., and M. Aoki. “REVIEW OF PUBLIC HOSPITAL BALANCE SCORECARD AND ITS APPLICABILITY TO INDONESIAN PUBLIC HOSPITALS”. JMM UNRAM - MASTER OF MANAGEMENT JOURNAL, vol. 7, no. 4, Dec. 2018, pp. 70-87, doi:10.29303/jmm.v7i4.347.