SUPARWATA, D. M. ANALISIS PENGARUH CUSTOMER RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH PADA PT. BANK SINARMAS KANTOR CABANG MATARAM. JMM UNRAM - MASTER OF MANAGEMENT JOURNAL, [S. l.], v. 6, n. 1, 2017. DOI: 10.29303/jmm.v6i1.24. Disponível em: http://jmm.unram.ac.id/index.php/jurnal/article/view/24. Acesso em: 14 dec. 2024.