SUPARWATA, D. M. ANALISIS PENGARUH CUSTOMER RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH PADA PT. BANK SINARMAS KANTOR CABANG MATARAM. Jurnal Magister Manajemen, [S. l.], v. 6, n. 1, 2017. DOI: 10.29303/jmm.v6i1.24. Disponível em: https://jmm.unram.ac.id/index.php/jurnal/article/view/24. Acesso em: 28 oct. 2025.