SASTRA, L. M.; SAKTI, D. P. B.; FURKAN, L. M. ANALISA PENGARUH RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH PADA PT. BANK PERKREDITAN RAKYAT SEGARA ANAK KENCANA CABANG MATARAM. JMM UNRAM - MASTER OF MANAGEMENT JOURNAL, [S. l.], v. 7, n. 2, p. 103–117, 2018. DOI: 10.29303/jmm.v7i2.385. Disponível em: https://jmm.unram.ac.id/index.php/jurnal/article/view/385. Acesso em: 24 may. 2024.