JMM UNRAM - MASTER OF MANAGEMENT JOURNAL

The Effect of Perceived Favoritism and Absence of Punishment on Employee Productivity Decline at GraPARI Telkomsel Mataram

Putu Windrawan, Harry Kurniawan, Ary Rangga Rezki, Rohman Rofiki — Tue, 30 Jun 2026 00:00:00 +0000

This study aims to examine the effect of perceived favoritism and absence of punishment on employee productivity decline at GraPARI Telkomsel Mataram. Employee productivity is a critical factor in determining organizational performance, particularly in service-based industries where employee behavior directly influences service quality and customer satisfaction. However, internal organizational factors such as perceived unfairness and weak disciplinary enforcement may contribute to productivity decline.

This research uses a quantitative causal approach with a census sampling technique involving 50 employees as respondents. Data were collected through structured questionnaires and analyzed using multiple linear regression analysis. The validity, reliability, and classical assumption tests were conducted to ensure the robustness of the model.

The results of the partial analysis indicate that perceived favoritism has no significant effect on employee productivity decline. In contrast, absence of punishment has a positive and significant effect on employee productivity decline.

These findings suggest that weak disciplinary enforcement is a more dominant factor influencing productivity decline compared to perceived favoritism. Therefore, strengthening organizational discipline systems is essential to maintain employee productivity in service organizations.

The Influence of Work Life Balance and Job Satisfaction towards Employee Performance towards Generation Z Employees

Sun, 05 Jul 2026 00:00:00 +0000

This study was conducted with the aim of evaluating the impact of Work Life Balance and Job Satisfaction on the performance of employes from the Generation Z cohort. A quantitative approach combined with an explanatory research design was applied in this study. The data collection process relied on a questionnaire instrument distributed to 70 Generation Z workers, where the sample selection utilized the purposive sampling method. To process the collected data, the researcher used IBM SPSS Statistics software to conduct multiple linear regression analysis. The analysis findings reveal that Work Life Balance has a significant impact on staff performance with a significance level of 0.019; however, the correlation is negative as evidenced by a regression coefficient of -0.292. On the other hand, employe performance is positively and significantly influenced by the factor of Job Satisfaction, marked by a significance level below 0.001 and a regression coefficient of 0.658. If tested together, Job Satisfaction and Work-Life Balance have been proven to have a significant impact on the Performance of Generation Z Employes. The Adjusted R Square value of 0.524 indicates that 52.4% of the fluctuations in employe work results can be explained by these two independent variables, while the remaining 47.6% is contributed by various other factors not included in this research model. From the overall modeling results, Job Satisfaction was identified as the dominant element influencing the performance achievements of the Generation Z workforce.

Trust in Personalized AI, Customer Engagement, and Purchase Decisions among NTB Millennials and Gen Z

Aulia Windi, Nurlisyana Wina, Febrica Intan Astriyana, Damania Alfina — Sun, 05 Jul 2026 00:00:00 +0000

The growing integration of Artificial Intelligence (AI) in e-commerce has transformed consumer interactions, yet the mechanism through which Trust in AI drives purchasing decisions particularly via Customer Engagement as a mediator remains underexplored among younger consumers in emerging regional markets. This study aims to analyze the influence of Trust in AI on Customer Purchase Decisions and examine the role of Customer Engagement as a mediating variable among Generation Z and Millennials in West Nusa Tenggara (NTB) Province. This study employed a quantitative approach with explanatory survey design. Data were collected from 120 respondents through an online questionnaire and analyzed using PLS-SEM with SmartPLS 4 software. The results show that Trust in AI has a positive and significant effect on Customer Engagement and Customer Purchase Decision. Customer Engagement also has a positive and significant effect on Customer Purchase Decision. In addition, Customer Engagement is proven to partially mediate the relationship between Trust in AI and Customer Purchase Decision. Theoretically, these findings extend the Technology Acceptance Model and Social Exchange Theory by demonstrating that engagement serves as the primary pathway through which AI trust translates into purchasing behavior. Managerially, e-commerce businesses need to design digital features and experiences that actively encourage consumer engagement to strengthen the effect of Trust in AI on purchasing decisions among the younger generation.

The Role of Self-Control in Moderating the Effect of Work Stress and Job Boredom on Cyberloafing Behavior Among Employees

Wardah Mufidatul, Mustika Rizny Ayu, Khatimah Nurul Khusnul, Isnaeni Surmayanti — Sun, 05 Jul 2026 00:00:00 +0000

Work stress and job boredom are widely recognised as primary antecedents of cyberloafing behaviour, yet the boundary conditions under which their effects operate remain underexplored in the Indonesian context. Drawing on Conservation of Resources (COR) Theory and Self-Control Theory, this study examined the moderating role of self-control in the relationships between work stress, job boredom, and cyberloafing behaviour among employees. A cross-sectional survey was conducted with 60 employees from various organisational sectors using purposive sampling. Data were analysed through Moderated Regression Analysis (MRA) employing mean-centred interaction terms across three hierarchical models. Results revealed that job boredom significantly and positively predicted cyberloafing behaviour (B = 0.382; p = 0.025), consistent with the adaptive coping mechanism proposed by COR Theory. Work stress, however, did not exert a significant direct effect on cyberloafing (p = 0.551). The moderating effects of self-control on both relationships were not statistically significant (p > 0.05). These findings contribute empirically to the organisational behaviour literature and highlight job redesign and enrichment as practical interventions for reducing cyberloafing in Indonesian workplaces.

The Influence of ESG on the Firm Value of the Mining Subsector Listed on the IDX

Supandi Dedi, Nurhaliza Nurhaliza, Fiarani Mesil, Quro Umul — Sun, 05 Jul 2026 00:00:00 +0000

This study analyzes the effect of Environmental, Social, and Governance (ESG) disclosure on firm value in mining subsector companies listed on the Indonesia Stock Exchange (IDX), with Return on Assets (ROA) and Debt-to-Equity Ratio (DER) as control variables. The study uses a causal associative quantitative approach with secondary data from annual reports, sustainability reports, and capital market data for the period 2022–2025. The results show that ESG disclosure has no significant and negative effect on firm value, while ROA and DER have a positive and significant effect. These findings indicate that ESG disclosure has not yet become a major factor in market valuations, and investors in the mining subsector in Indonesia are still more focused on financial performance than sustainability disclosures in assessing firm value and have a negative effect because investor responses can burden companies.