The Effect of Perceived Favoritism and Absence of Punishment on Employee Productivity Decline at GraPARI Telkomsel Mataram

Authors

  • Putu Windrawan Universitas Mataram
  • Harry Kurniawan Universitas Mataram
  • Ary Rangga Rezki Universitas Mataram
  • Rohman Rofiki Universitas Mataram

DOI:

https://doi.org/10.29303/jmm.v15i2.873

Keywords:

Perceived Favoritism, Absence of Punishment, Employee Productivity Decline

Abstract

This study aims to examine the effect of perceived favoritism and absence of punishment on employee productivity decline at GraPARI Telkomsel Mataram. Employee productivity is a critical factor in determining organizational performance, particularly in service-based industries where employee behavior directly influences service quality and customer satisfaction. However, internal organizational factors such as perceived unfairness and weak disciplinary enforcement may contribute to productivity decline. This research uses a quantitative causal approach with a census sampling technique involving 50 employees as respondents. Data were collected through structured questionnaires and analyzed using multiple linear regression analysis. The validity, reliability, and classical assumption tests were conducted to ensure the robustness of the model. The results of the partial analysis indicate that perceived favoritism has no significant effect on employee productivity decline. In contrast, absence of punishment has a positive and significant effect on employee productivity decline. These findings suggest that weak disciplinary enforcement is a more dominant factor influencing productivity decline compared to perceived favoritism. Therefore, strengthening organizational discipline systems is essential to maintain employee productivity in service organizations.

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Published

2026-06-30

How to Cite

Windrawan, P., Kurniawan, H., Rangga Rezki, A., & Rofiki, R. (2026). The Effect of Perceived Favoritism and Absence of Punishment on Employee Productivity Decline at GraPARI Telkomsel Mataram. JMM UNRAM - MASTER OF MANAGEMENT JOURNAL, 15(2). https://doi.org/10.29303/jmm.v15i2.873

Issue

Vol. 15 No. 2 (2026): JMM June 2026

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Articles

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Copyright (c) 2026 Putu Windrawan, Harry Kurniawan, Ary Rangga Rezki, Rohman Rofiki

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